Terms and Conditions

What personal information do we collect, and how?

Website Access
Unless you opt-out, our Website uses “Cookies” and other automated technologies to collect information about your device, browser, IP address, pages visited, and interaction with the Website. This information helps us understand user behavior, improve the Website, and offer targeted promotions. You may disable Cookies through your browser settings, but some features of the Website may not function correctly if you do so.

Website Forms
When you submit a form on our Website or contact us via e-mail or phone, we collect information such as your name, phone number, e-mail address, property or project details, and any other information you provide. This information is used to respond to your inquiries, provide quotes, schedule services, or deliver the information you requested.

Direct Marketing
If you opt-in to receive marketing communications from Spray Foam Pro, we will collect your contact information to send promotional emails, newsletters, or offers related to our services. We will not sell or share your information with third-party advertisers. You may unsubscribe at any time.

How do we use your personal information?

Customer and Account Information
We use the information collected to:

  • Provide and manage our spray foam insulation services, quotes, and customer support.
  • Communicate about your inquiries, service updates, or project status.
  • Conduct research to improve our services and customer experience.
  • Prevent fraud or unauthorized access to our services.
  • Maintain accurate records for administrative and legal purposes.

Marketing Communications
We use contact information to inform you about promotional offers, events, or service updates if you have consented to receive such communications.

Who do we share your personal information with?

We will never sell your data. Your personal information may only be shared with trusted service providers such as:

  • Hosting, cloud, or analytics providers
  • Payment processors
  • Customer support providers

These service providers are contractually obligated to protect your personal information and use it only for the purposes of delivering the services you requested.

We may also disclose your personal information if required by law, or as part of a corporate sale, merger, or reorganization.

How long do we keep personal information?

We retain personal information only as long as necessary to provide our services or as required by law. Customer inquiry and project details are retained until the project is completed and for any period required for warranty, legal, or regulatory purposes.

How do we keep personal information accurate?

We take reasonable steps to ensure that the information we hold is accurate and up-to-date. Customers should notify us of any changes to their personal information.

How do we protect your personal information?

Spray Foam Pro uses administrative, technical, and physical measures to protect your data. Access to personal information is limited to employees or service providers who need it to perform their job functions.

While we take all necessary precautions, no security system can be completely guaranteed.

Where do we store personal information?

Personal information collected through the Website or services may be stored in Canada or the United States depending on our service provider’s location. All service providers are contractually obligated to protect your data.

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